Privacy Policy

Data Privacy Statement – Clients and Prospects

Introduction

At Samsic Facility, we value your privacy and are committed to protecting your personal information. This statement outlines how we collect, use, store, and share the personal data of our clients and prospective clients.

 

This privacy policy aims to inform users about:

  • The personal data we collect
  • How we use the collected data
  • Who has access to the data
  • The rights of site users
  • Our cookie policy

This privacy policy applies in addition to our website’s terms and conditions.

 

Definitions

  • GDPR: General Data Protection Regulation.
  • Consent: Voluntary agreement to data processing.
  • Data: Includes both automated (digital) and manual (paper-based) records.
  • Personal Data: Information related to an identifiable living individual.
  • Sensitive Personal Data: Data related to race, political opinions, religious beliefs, health, sexual orientation, or criminal records.
  • Data Controller: The entity that determines the purposes and means of processing personal data.
  • Data Subject: The individual to whom personal data relates.
  • Data Processor: A third party processing data on behalf of the data controller under a formal agreement.
  • Relevant Filing System: Any structured system where personal data is easily retrievable.
  • Cookies: Small text files stored on a user’s device when visiting a website.

 

Scope of this Statement

This statement applies to personal information we collect and process when:

  • You engage with us before becoming a client.
  • You become a client.
  • We provide services to you.

 

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis under Article 6 of the GDPR.

 

Sources of Personal Data

We collect personal data through:

  • Website cookies when you visit our site [Website URL].
  • Customer surveys, feedback, or online engagement.
  • Business cards and professional networking.
  • Employers or organizations you work for.
  • Publicly available sources such as LinkedIn and web searches.

 

Types of Personal Data Collected

We may collect the following personal data:

  • Name
  • Email or messaging address
  • Business name
  • Job title and role
  • Telephone number(s)
  • Other publicly available professional details

Purpose of Data Collection

  1. Business Development and Enquiries

We process personal data to:

  • Assess interest in our products and services.
  • Contact you for business development via phone or email.
  • Manage enquiries or service requests.
  • Conduct pre-contract discussions and negotiations.

Processing is based on our legitimate interests in business operations.

 

  1. Provision of Products and Services

If you are a private client, sole trader, or partnership, we process your data to:

  • Provide services as per contract.
  • Comply with legal obligations, including tax regulations.
  • Manage our relationship with you.
  • Protect our legal rights and interests.

 

  1. Product and Service Updates

For current and former clients, we may use your personal data to provide updates on:

  • Our business, products, and services.
  • Industry best practices and developments.

 

Data Sharing

We may share your personal data with trusted third parties, including:

  • IT service providers.
  • Banking and financial partners.
  • Legal firms, consultants, and regulators.
  • Insurance companies.
  • Business partners within the wider Bidvest Group.
  • Service providers conducting pre-employment screening (e.g., DBS, Garda vetting).

 

Where third parties act as data controllers, they must comply with Data Protection laws. Where they act as data processors, we ensure they implement safeguards to protect your data rights.

 

Data Security

We implement technical and organizational measures to protect personal data, including:

  • Encryption and access controls.
  • Regular system monitoring for vulnerabilities.
  • Data minimization principles.

We are accredited with ISO 27001 Certification for Information Security.

 

International Data Transfers

If we transfer personal data outside the EEA/UK, we ensure:

  • The country has adequate data protection as per the European Commission.
  • Standard contractual clauses or other legally accepted safeguards are in place.

 

Data Retention

  • Prospective clients: Data retained for five years from initial contact.
  • Clients: Data retained for seven years after ceasing to be a client.

 

Retention periods are based on legal and operational requirements.

 

Your Rights Under GDPR

You have the right to:

  • Access your personal information.
  • Request deletion of your data.
  • Rectify incorrect data.
  • Request transfer of your data to another controller.
  • Restrict processing under certain conditions.
  • Object to specific types of processing.
  • Withdraw consent where processing is based on consent.

 

To exercise these rights, submit a written request with sufficient details for verification. Requests will be processed within 30 days, subject to legal requirements.

 

Complaints

If you have concerns about our data processing, you may contact your local data protection authority:

Data Protection Commissioner
Canal House, Station Road, Portarlington, R32 AP23, Co. Laois, Ireland
www.dataprotection.ie

 

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us enhance website functionality, security, and user experience.

 

Types of Cookies We Use

  • Strictly Necessary Cookies: Essential for website functionality.
  • Security Cookies: Enhance security and protect user data.
  • Analytics: We use Plausible Analytics, a privacy-friendly tool that does not track individual users.

 

Managing Cookies

You can modify your browser settings to accept or decline cookies. Disabling cookies may impact website functionality.

 

Changes to This Cookie Policy

We may update this policy periodically to reflect changes in practices, legal, or regulatory requirements. We encourage you to review it regularly.

 

Changes to This Privacy Notice

We may update this notice to reflect changes in data practices or legal requirements. We will notify you by posting the updated notice on our website. Please review it periodically.

 

How to Contact Us

The data controller for your personal information is Samsic Facility Ireland Ltd.

  • Address: Unit 17, The Hub Logistics Park, Bracetown, Dublin 15, D15HK76
  • Email: info@samsic.ie

 

Lodging a Complaint

If you are dissatisfied with how we handle your personal data, you have the right to file a complaint with the Data Protection Commission at the following

  • Address: Data Protection Commission 21 Fitzwilliam Square South Dublin 2 D02 RD28 Ireland
  • Website: dataprotection.ie

 

Updates to This Privacy Statement
We may update this statement periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

 

Data Privacy Statement – Recruitment

Introduction
Samsic Facility Ireland (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This statement explains how we collect, use, store, and protect your personal data when you apply for a role with us. It also outlines your rights regarding your personal information.

 

Definitions

  • GDPR: General Data Protection Regulation.
  • Consent: Voluntary agreement to data processing.
  • Data: Includes both automated (digital) and manual (paper-based) records.
  • Personal Data: Information related to an identifiable living individual.
  • Sensitive Personal Data: Data related to race, political opinions, religious beliefs, health, sexual orientation, or criminal records.
  • Data Controller: The entity that determines the purposes and means of processing personal data.
  • Data Subject: The individual to whom personal data relates.

 

Scope of this Statement

This statement applies to personal information we collect and process when:

  • You engage with us before becoming a client.
  • You become a client.
  • We provide services to you.

 

What Personal Information We Collect
As part of the recruitment process, we collect and process the following types of personal data:

  • Identification details: Name, address, contact details (email, phone number), and photograph (if provided).
  • Personal details: Date of birth, nationality, and marital status.
  • Employment history: Previous employers, job titles, dates of employment, responsibilities, achievements, and reasons for leaving.
  • Educational background: Institutions attended, qualifications obtained, and relevant certifications.
  • Additional information: Personal interests, skills, expected remuneration, and other relevant application details.
  • Identity verification: Passport, driver’s licence, proof of address, residency status, and work permit (if applicable).
  • Health-related information: If necessary, to meet our legal obligations or ensure workplace accommodations.

 

Why We Use Your Personal Information
We process your personal information for the following purposes:

  • Assessing your suitability for employment: Reviewing applications, conducting interviews, and evaluating qualifications.
  • Legal and regulatory compliance: Ensuring compliance with employment laws, immigration requirements, and non-discrimination policies.
  • Legitimate business interests: Selecting the most suitable candidates and maintaining records of the recruitment process.
  • Protecting our legal position: Handling disputes, claims, and other legal matters arising from the recruitment process.

 

Sources of Personal Information
We may receive your personal data from third parties, including:

  • Recruitment agencies or job boards (e.g., Indeed, LinkedIn).
  • Referees you have provided for reference checks.

 

Who We Share Your Information With
Your personal information may be shared with:

  • Government authorities: Such as An Garda Síochána or the Revenue Commissioners, if required by law.
  • IT service providers: Supporting our recruitment and data management systems.
  • Recruitment partners: Agencies and external consultants assisting in the recruitment process.
  • Referees: To obtain references in accordance with your instructions.

 

Data Retention
We will retain your personal information for up to 12 months after the completion of the recruitment campaign. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with applicable laws and regulations.

 

If we wish to retain your personal information on file, on the basis that a further opportunity may arise in future and we may wish to consider you for that, we will email you, seeking your explicit consent to retain your personal information for a fixed period on that basis.

 

Your Rights
Under data protection laws, you have the right to:

  • Withdraw consent: Where processing is based on your consent, you may withdraw it at any time.
  • Access your data: Request a copy of the personal information we hold about you.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your personal data, subject to legal and operational constraints.
  • Data portability: Request transfer of your data to another data controller.
  • Object to processing: Object to processing based on our legitimate interests.

 

To exercise these rights, please contact us in writing, providing sufficient information to verify your identity. We will process your request within 30 days, subject to any legal obligations.

 

How to Contact Us
The data controller for your personal information is Samsic Facility Ireland Ltd.

  • Address: Unit 17, The Hub Logistics Park, Bracetown, Dublin 15, D15HK76
  • Email: info@samsic.ie

 

Lodging a Complaint

If you are dissatisfied with how we handle your personal data, you have the right to file a complaint with the Data Protection Commission at the following

  • Address: Data Protection Commission 21 Fitzwilliam Square South Dublin 2 D02 RD28 Ireland
  • Website: dataprotection.ie

 

Updates to This Privacy Statement
We may update this statement periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.